Detailed analysis of a major issue looming on the horizon of virtual communities: customer rights and retention.
our take:
This is a great talk - one of our favorites of the entire conference and a great follow up to Steve Augustino's talk on Politics & Video Games.
Delivered at Casual Connect Seattle, 17 July 2007
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Erik Bethke (email)
Erik Bethke has been developing games for over 12 years. During this time, he has worked up the ranks from a junior engineering position to the CEO of Taldren, Inc. in California. He is the founder of GoPets and is currently living in Seoul.
For five years at Taldren, he was responsible for overall corporate operations, leading design and business development. Projects managed at Taldren include theStarfleet Command real0time tactical starship simulator. He acted as the lead designer and producer/executive producer throughout the series, including SFC 1, SCF: Neutral Zone, SFC II: Empires at War, SFC: Orion Pirates and Starfleet Command 3.
Prior to founding Taldren Inc. Erik worked for both large publishers and small developers. Projects include I Have No Mouth And I Must Scream for Cyberdreams, PlanetNET for MPGNet and Caesars Place Windows 95 for Interplay.
Erik is the author of the book Game Development and Production. The book is currently used by the game design departments of at least half a dozen universities and colleges around the world.
With over 16 years of experience representing innovative content and service providers, Steve added a Games Specialty to his practice in 2006. The Games Specialty is specifically geared towards addressing mobile and broadband access issues affecting video game developers and publishers. Steve’s expertise in telecommunications helps online and mobile gaming companies meet the business and legal challenges brought on by the intersection of gaming and communications policy in the U.S. Steve received his B.A. from the University of Virginia with highest distinction and graduated magna cum laude from the Georgetown University Law Center. Steve is a member of the “Atari generation” of gamers. His most prized game room possession is his original Asteroids arcade machine.
slides & audio (64 MB)